Job Description

Medical Assistant / Outreach (Cleveland)

Cleveland Heights Clinic - CLEVELAND HEIGHTS, OH 44118

Overview

Salary Range $20.00 - $25.00 Hourly Position Type Full Time Job Shift Day Travel Percentage Road Warrior

Description

Title: Medical Assistant/Outreach/Club

Description: The Outreach Coordinator will go into an all-men's club and do outreach under the supervision of the Outreach Registered Nurse to do STI testing, give out condoms and marketing materials for Central Outreach Wellness Center and maintain connectivity between the club and local small businesses and Central Outreach Wellness Center.

General Duties and Responsibilities

• Collect patient health history
• Counsel and educate patients and their families on treatment plans pertaining to HCV, HIV, STI's, MAT and Narcan training
• Understand and educate patients on HARM reduction techniques, administer medication
• Performing administrative tasks, such as creating patient charts and ordering supplies
• Draw blood and label appropriately
• Chart short description of each visit for Provider or MA visit
• Perform phlebotomy
• Obtain vitals including height, weight, BP, pain level, pulse, and respiratory rate
• Obtain labs as ordered – properly label samples with the first initial, last name, and birthdate as confirmed with the patient
• Collect samples including urine, throat swab and rectal swab as ordered
• Any other tasks need to be done by the Medical Assistant
• Help patients apply for insurance and medical assistance for our patient population

Additional Items:

• Need to make sure each patient is comfortable with their care
• Need to be culturally competent while working, including being gender sensitive and pronoun aware
• Develop relationship to ensure patients are comfortable with their medical care.
• Always maintain HIPAA compliance
• Be able to work with a team of medical assistants, clinicians, and administrative staff
• Make sure to understand the employee handbook and follow all rules and guidelines outlined in the handbook
• Always maintain a professional and non-judgmental attitude

Qualifications

Requirements:

• Emphasis on HARM reduction
• Knowledge of basic computer skills, Excel, Word, and how to use Electronic Medical Records
• Experience with patient centered care
• Punctuality an impeccable attendance
• Strong communication skills with both professionals and patients from all demographics
• Non-judgmental approach to patient care
• Technical skills with required office equipment
• Patience and great attention to detail
• Completely understand the healthcare privacy laws as outlined in HIPAA
• LGBTQIA cultural competency
• Ability to work collaboratively in team-based care
• Ability to adapt to a work environment that is constantly changing and not always structured
• Ability to work in a fast paced and, at times, excited atmosphere
• Maintain a professional attitude and demeanor
• Ability to multi-task

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