Job Description

Your job is more than a job

Why a Great Place to Work

You're more than your job. Everyone is. And that's what makes you great at your job-all the little extras you bring to work every day, the things that make you you. At LCMC Health we value those things about you, because we know that all those little extras add up to extraordinary. And we've built a culture that supports and celebrates the extraordinary. You'll see it when you come to work here, in the spirit of our places and the faces of our people. And every patient we heal, every family we comfort, every life we improve is the outcome of countless little extras adding up to an extraordinary result. Join LCMC Health, and you'll find that our everyday makes it easy to live your extraordinary.

GENERAL DUTIES

Provides leadership and direction for Applications Team: Assists director in planning, coordinating, and troubleshooting activities around the Applications team. Provides continuous feedback to the Director regarding priorities and status of work being performed within the Applications group. Communicates and works closely with IT Leadership, Operational Leadership, Stakeholders, and SMEs representing IT in a professional manner. Is recognized as subject matter expert in assigned applications and system administration.

Inspects work for exactness and conformance to policies and procedures. Maintains availability to assist in troubleshooting and providing support. Consistently meets or exceeds SLA's. Demonstrates competency and actively promotes compliance with all state and federal regulatory and accrediting agencies (i.e., patient safety, infection control, HIPAA etc.). Provides workflow and technical support for projects to ensure project tasks are met on time and within budget.

Ensures analysts retain pertinent certifications required to support their assigned systems. Ensures analysts follow through on assigned projects and tasks and delegates support issues to the appropriate staff. Manage and guide testing of applications using appropriate methodologies and tools analyzes and standardizes procedures to improve efficiency and effectiveness of operations. Oversees work schedules, on call schedules, and time keeping activities. Conducts performance evaluations in a timely manner. Assists the Director in FTE budgeting. Demonstrates effective leadership qualities and conducts regular meetings and touchpoints with staff.

IT communications and decision making: Issues written and oral instructions; assigns duties and inspects work for exactness, neatness, and conformance to policies and procedures. Maintains harmony among workers and resolves grievances. Performs or helps subordinates in performing duties. Adjusts errors and complaints.

Other Duties as required: Completes required documentation. Serves as member of various employee committees to discuss workflow, system needs and changes. Coordinates activities with other departments and work groups as needed. Serves as a backup to related positions as needed. Help Desk support as needed. Performs related duties as assigned.

EXPERIENCE QUALIFICATIONS

5 years working in a healthcare environment.

2 Years supervisory experience.

Technical Proficiency required including appropriate pre-employment screening

Epic Certification required for Epic positions

EDUCATION QUALIFICATIONS

Required: Bachelor's Degree

SKILLS AND ABILITIES

Extensive working knowledge of healthcare and systems. Ability to conceptualize and analyze complex issues. Strong leadership skills achieving results through others. Ability to establish and maintain effective working relationships with subordinates, peers and supervisors. Ability to work independently and manage time well. Ability to direct a variety of projects in addition to an understanding of the ways in which information technology is applied within the enterprise. Ability to maintain assigned programs and systems. Ability to communicate effectively orally and in writing. Ability to exercise sound judgement in evaluating situations and making decisions. Epic or other certification required where appropriate.

REPORTING RELATIONSHIPS

Does this position formally supervise employees? Yes

WORK SHIFT:

Days (United States of America)
LCMC Health is a community.


Our people make health happen. While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into healthcare along the way. Celebrating authenticity, originality, equity, inclusion and a little "come on in" attitude is the foundation of LCMC Health's culture of everyday extraordinary

Your extras

• Deliver healthcare with heart.
• Give people a reason to smile.
• Put a little love in your work.
• Be honest and real, but with compassion.
• Bring some lagniappe into everything you do.
• Forget one-size-fits-all, think one-of-a-kind care.
• See opportunities, not problems - it's all about perspective.
• Cheerlead ideas, differences, and each other.
• Love what makes you, you - because we do

You are welcome here.


LCMC Health is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

The above job summary is intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary.

Simple things make the difference.


1. To get started, take your time to fully and accurately complete the application for employment. Incomplete applications get bogged down and are often eliminated due to missing information.


2. To ensure quality care and service, we may use information on your application to verify your previous employment and background.


3. To keep our career applications up-to-date, applications are inactive after 6 months and, therefore, require a new application for employment to be completed.


4. To expedite the hiring process, proof of citizenship or immigration status will be required to verify your lawful right to work in the United States.

Job Tags

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