Job Description

Switchboard Operator / Receptionist (Weekends) - Per-diem

HRI Hospital is seeking a Per Diem Switchboard Operator. We are looking for an individual who has availability for days (7am - 3:30pm) and/or evening (3pm - 11:30pm) shifts on Saturdays and Sundays. There are hourly shift differentials for both evening and weekend shifts. HRI Hospital is a 66-bed psychiatric facility with adult inpatient services and several partial hospitalization programs. We are part of the largest private mental health system in Massachusetts and can therefore provide competitive salaries, benefits, and opportunities for growth and development. At the same time, the smaller size of our facility allows us to provide personalized attention and training to all our employees. Employees are part of a multi-disciplinary team of dynamic professionals providing high quality care to a diverse inpatient and outpatient group of individuals. We are located in Brookline right near Boston University and Coolidge Corner and provide easy access to public transportation and free parking. Employees are our most valued asset and we encourage qualified individuals to apply.

As a Switchboard Operator, you will:

• Operate the hospital switchboard in a professional, courteous, and effective manner
• Respond to and activate hospital emergency codes and pages in a responsible and timely manner
• Welcome visitors to the hospital in a warm, professional and helpful manner
• Protect confidentiality of hospitalized patients
• Facilitate internal hospital communications in a professional and efficient manner
• Consistently, accurately, and neatly perform related clerical duties and other tasks assigned by supervisor including typing and copying
• Maintain both personal and work area in an appropriate professional and neat manner
• Reflect professional reliability and dependability through compliance of hospital attendance policy

About Universal Health Services

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues during 2025 were $17.4 billion. In 2026, UHS was again recognized as one of Fortune World's Most Admired Companies and in 2025, was listed in Forbes ranking of America's Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 101,500 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 40 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom.

Qualifications

Requirements

• Education: High School Diploma or equivalent; MS4 experience preferred
• Experience: Experience operating switchboard, computer, and other business equipment

Skills

• Ability to type a minimum of 40 words per minute
• Excellent interpersonal and customer service skills
• Strong ability to multi-task

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

Avoid and Report Recruitment Scams

We are aware of a scam whereby imposters are posing as Recruiters from UHS, and our subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information. At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.

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