Job Description
Salary: Depends on Qualifications
Location : Houston, TX
Job Type: Regular Full-time
Job Number: 16563
Department: Public Health Services
Division: Community Health & Violence Prevention Services
Opening Date: 04/13/2026
Closing Date: 6/13/2026 11:59 PM Central
Position Description If you're looking to be a part of a collaborative environment where your skills can make an impact, explore our current opportunities in creating a better future for public health.
About Harris County Public Health: Harris County Public Health (HCPH) includes a network of more than 1,100 public health professionals working together to improve health outcomes for the third most populous county in the United States. HCPH provides a multitude of services such as medical and dental services, community programming, and health education for the approximately 2.3 million people in unincorporated Harris County. Through its core values of innovation, engagement, and health equity, HCPH strives to bring meaningful solutions to public health issues while keeping Harris County healthy and vibrant.
Our Values: HCPH embraces a foundation of progressive work anchored by the department's cornerstone values guiding our work to improve community's health and well-being.
- Transparency - We share information openly and honestly so that staff, partners, and the community understand our actions and the reasons behind them.
- Integrity - Our actions reflect strong ethical principles, ensuring we remain trustworthy, accountable, and consistent with our mission.
- Respect - We foster a supportive environment by valuing diverse perspectives, listening intentionally, and treating people with dignity in every interaction.
- Impact - We focus our efforts on activities that improve health, reduce disparities, and create meaningful, measurable outcomes for the communities we serve.
- Collaboration - We actively partner across teams, disciplines, organizations, and communities to align our efforts toward common goals.
Position Overview: Under the direction of the Holistic Assistance Response Team (HART) Senior Manager, and HART Operations Manager, the Crisis Intervention Specialist (CIS), Field Supervisor oversees a team of crisis intervention specialists who provide services and support to individuals experiencing social welfare, mental, and/or behavioral health crises. This role ensures that interventions are applied appropriately, safely, and are consistent with the HART program model and organizational guidelines. The Field Supervisor also performs duties of the CIS and works in partnership with the HART EMT and EMT Field Supervisor to form the Response Team.
Duties & Responsibilities: - Provide day-to-day supervision and guidance to crisis intervention specialists, ensuring they follow protocols and maintain quality standards.
- Respond to calls for non-emergency community care and social concerns and provide on-site response that includes screening and assessing an individual's physical, mental, and social condition to determine stabilization and level of care needed.
- Aim to resolve needs on-scene using active engagement strategies and tactics to assess the community member's needs, mitigate risk and potential issues, and link to appropriate resources for follow-up with the goal of long-term self-sufficiency.
- Maintain community members' confidentiality, except when the individual has granted consent and/or in instances of imminent harm to self or others, and/or where required to report by law.
- Maintain a working relationship with dispatch and other first responders, collaborating to make informed decisions related to best practices for crisis management, determination of need for immediate transport for care, and consideration for responding to incidents involving a minor.
- Transport community member and/or arrange transportation to services, as needed and appropriate. -Ensure all documentation is completed accurately, in detail, and submitted before end of shift.
- Frequently debrief with CIS team to discuss their progress, concerns, and best practices.
- Evaluate and ensure all trainees have demonstrated sufficient knowledge and practice of each required training skill upon being released to field duties.
- Immediately report and document all incidents involving your trainee to your direct supervisor.
Harris County is an Equal Opportunity Employer If you need special services or accommodations, please call (713) 274-5445 or email
This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate. Requirements Education: - High School Diploma or equivalent.
Experience: - At least (4) years of Supervisory Experience.
- At least three (3) years of experience in crisis intervention or mental health services field.
- Current Texas Driver's License (upon hire).
Knowledge, Skills and Abilities: - All CIS employees are to complete all required HART training and continued education as assigned.
- Ability to coordinate activities closely with others in stressful situations.
- Ability to effectively communicate Verbal / Written English.
- Ability to take direction and adapt to changing situations/job duties.
- Ability to de-escalate complex situations by using Trauma Informed Care and harm reduction practices.
- Must possess the ability to write simple correspondence or reports.
- Must possess the ability to effectively present information in one-on-one and small group.
Core Competencies: - Data Analytics and Assessment Skills: Ability to use data to analyze community health needs and support decisions that improve community health outcomes.
- Policy Development and Program Planning Skills : This competency focuses on developing, implementing, and improving policies, programs, and services that support effective public health strategies and improve community health outcomes.
- Communication Skills: This competency focuses on using clear and effective communication to engage audiences, address misinformation, and build trust, supporting informed decisions and stronger public health outcomes.
- Health Advancement Skills: This competency focuses on applying principles of equity, diversity, and inclusion to public health, addressing systemic barriers, and promoting fair access to resources for healthier communities.
- Community Partnership Skills: This competency focuses on collaborating with communities to address the systems and policies affecting health, fostering engagement, shared ownership, and sustainable improvements in well-being.
- Public Health Science Skills: This competency focuses on using public health science and evidence-based approaches to develop and improve policies and programs, ensuring effective delivery of the 10 Essential Public Health Services.
- Management and Finance Skills: This competency focuses on managing human and financial resources, promoting equity and collaboration, and optimizing organizational performance to support effective public health programs.
- Leadership and Systems Thinking Skills: This competency focuses on aligning stakeholders, fostering innovation, and managing change to implement effective public health initiatives that strengthen community health.
NOTE: Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications Preferences Languages: - Bilingual (Spanish, Chinese Mandarin, Korean, Vietnamese, Hindi).
Education: - Bachelor's degree in social work, Public Health, Human Services, Psychology, or other health related field.
Experience: - Alternative 911 program experience.
General Information Position Type, and Typical Hours of Work: - This is a full-time position.
- Schedules may vary during the hours of 6am - 10pm; however, days and times may change and will involve working evenings, weekends and possibly holidays due to the nature of the work and community engagement events
- Days and hours will depend on the needs of the community and division.
Work Environment: - This position involves both a professional office environment and field-based responsibilities. It requires flexibility, adaptability and a balance between office work and outdoor activities with the potential for varying weather conditions.
Physical Demands: - Must be able to lift up to 50lbs, have the ability to stand, bend, and or sit for extended periods of time.
Work Location: - Harris County Public Health: Community Health & Violence Prevention Division - 1111 Fannin St. Houston, Texas. 77002.
Employment may be contingent on passing a drug screen and meeting other standards. Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department. HARRIS COUNTY EMPLOYEE BENEFITS Harris County offers a highly competitive benefits program, featuring a comprehensive group health plan and defined benefit retirement plan.
The following benefits are offered
only to Harris County employees in
regular (full-time) positions:
Health & Wellness Benefits
- Medical Coverage
- Dental Coverage
- Vision Coverage
- Wellness Plan
- Life Insurance
- Long-Term Disability (LTD) Insurance
- Employee Assistance Program (EAP)
- Healthcare Flexible Spending Account
- Dependent Care Flexible Spending Account
Paid Time Off (PTO)
- Ten (10) days of vacation leave per year (accrual rate increases after 5 years of service)
- Eleven (11) County-observed holidays
- One (1) floating holiday per year
- Paid Parental Leave*
- Sick Leave
Retirement Savings Benefit
- 457 Deferred Compensation Plan
The following benefits are available to Harris County employees in
full-time and select
part-time positions:
- Professional learning & development opportunities
- Retirement pension (TCDRS defined benefit plan)
- Flexible work schedule*
- METRO RideSponsor Program*
* Participation may vary by County department. The employee benefits plans of Harris County are extended to all eligible participants across various departments with the exception of the Harris County Community Supervision and Corrections Department, for which the cited Health & Wellness Benefits are administered through the State of Texas.
In accordance with the Harris County Personnel Regulations, group health and related benefits are subject to amendment or discontinuance at any time. Harris County Commissioners Court reserves the right to make benefit modifications on the County's behalf as needed.
For plan details, visit the Harris County Benefits & Wellness website: 01
Which of the following best describes your highest level of education completed as it relates to this position?
- High School or GED diploma
- Associate's Degree
- Bachelor's Degree
- Master's Degree
- No Degree
02
If you selected a college degree in response to the previous question, which of the following disciplines best relates to your degree most relevant to this position?
- Social Work
- Public Health
- Human Services
- Psychology
- Other; Health Related Field.
- I do not have a degree.
03
Which of the following best describes your verifiable experience in crisis intervention or mental health services field. (To be considered, the qualifying experience must be documented in your application's employment history)
- Less than three (3) years.
- Three (3) years or more.
- I do not have this experience.
04
Please provide details about your verifiable experience related to crisis intervention or mental health services field. Do not use "Please see Resume" or "See Resume" (To be considered, qualifying experience must be documented in your application's employment history) Please include your (a) role(s), (b) types of organizations, (c) scope of duties and responsibilities If you do not have this experience, please type "None" in the space provided.
05
Which of the following best describes your verifiable supervisory experience?(To be considered, the qualifying experience must be documented in your application's employment history)
- Less than four (4) years
- Four (4) years or more.
- I do not have this experience.
06
Please provide details about your verifiable supervisory experience.Do not use "Please see Resume" or "See Resume" (To be considered, qualifying experience must be documented in your application's employment history) Please include your (a) role(s), (b) types of organizations, (c) scope of duties and responsibilities If you do not have this experience, please type "None" in the space provided.
07
This role requires a Valid Driver's License (Texas upon hire). Do you have a Valid Driver's License?
- I have a valid Texas driver's license.
- I have a valid driver's license from another state but can obtain a Texas license upon hire.
- I do not have a valid driver's license.
08
Please provide details about your verifiable alternative 911 program experience. DO NOT USE "Please see Resume" or "See Resume" (To be considered, qualifying experience must be documented in your application's employment history) Please include your (a) role(s), (b) types of organizations, (c) scope of duties and responsibilities, (d) employment dates (ex. MM/YYYY to MM/YYYY). If you do not have this experience, please type "None" in the space provided.
09
Are you proficient in any of the following languages in addition to English? (Check all that apply)
- Spanish
- Chinese Mandarin
- Korean
- Vietnamese
- Hindi
- None of the above
Required Question
Job Tags
Full time, Part time, Traineeship, Work at office, Immediate start, Flexible hours, Shift work, Weekend work, Afternoon shift